Managed IT Services
focused on delivering timely support
We have been using Pact as our managed services provider for many years. The support team know their stuff and put a lot of effort into continually improving the way they do things. They’re easy to deal with and are focused on delivering timely support to ensure our technology systems are functioning well.
Director | Financial Planner (CFP), Johnston Grocke
always have our best interests at heart
We don't have a lot of IT knowledge ourselves, so we rely on Pact for advice and support. We trust them because they always have our best interests at heart.
Practice Manager, Bertram & Co
the tailored services we need to succeed
Pact has supported us and our changing business needs for almost 18 years. During that time we've grown from a single office in Adelaide to now having multiple sites around Australia. As our business has grown and changed, their capabilities have continually expanded to provide the tailored services we need to succeed.
Founder & Director, Hodgkison Architects
critical part of providing high-level 24/7 care
Pact manages and supports the complex network that is a critical part of providing high-level 24/7 care to our residents.
General Manager Finance, LHI Retirement Services
3CX Phone System
so much cheaper to scale up than our old PBX
The 3CX phone system was easy to install and so much cheaper to scale up than our old PBX. It’s also very flexible. We can now do conference calls at board meetings and I’ve got a cordless handset that allows me to make and receive calls away from my desk. The caller ID screen assists me if I’ve missed a call and also helps me avoid those pesky cold callers. It’s been a great improvement for us.
Office Manager, Adelaide Resources Limited
configurability of the 3CX phone system is outstanding
The configurability of the 3CX phone system is outstanding. When we leased part of our Sydney office to another business Pact re-configured 3CX to allow for multiple tenancies. There’s no admin issue because the internet provider sends separate bills. The Pact people know what they’re doing and get things done.
Principal, Andreyev Doman Lawyers
broke-even on 3CX after the first year
We have had several phone systems over the years in fact we changed from a BDSL IP phone system to the 3CX. We looked into hosted IP phone systems that were supposedly cheap but to have any functionality their cheapness quickly disappeared. The cost per month was 3 to 4 times higher than the 3CX solution installed by Pact. I can’t understand why people keep spending so much money on their phone systems. We broke-even on 3CX after the first year. The 3CX works well over our ADSL and is simple to use and manage.
Director, Luna & Valk
greatly improved our inter-office and client communications
When Pact suggested we convert to the 3CX system I was a little unsure as I had heard reports of poor sound quality and instability in VoIP phone systems. My concerns were ill founded as we have not experienced any loss of quality or performance. The system has greatly improved our inter-office and client communications through ease of operation and greater flexibility in its functions and effectively allows a medium-sized company to work on a corporate scale. We were especially pleased when we relocated our office in Darwin, our co-tenant company took 3 days to get their phones organised and functional while we were making calls as we were still moving in. 3CX is an excellent product and Pact’s friendly advice and professional assistance has been invaluable.
Director, Tecon Australia
portfolio worth over $200M
Pact designed, built, and supports the complex systems we use to manage a diversified investment portfolio worth over $200M for our clients.
Manager, UC Invest
supported our admin & finance system for over 20 years
Pact (and its antecedent firm) has supported our admin & finance system for over 20 years. We really value their in-depth knowledge of schools.
Business Manager, Christian Brothers College
Our Office Manager worked nights and weekends for years, just to keep up with her workload. Then, three months after Pact first installed our Maze system she came to me and said - 'I've run out of things to do.' I can't say the service we received from Pact was good - because it was absolutely outstanding.
Business Manager, St George College
the best (payroll) he has ever seen
The auditor asked me what I use for my pays because it was the best he has ever seen. He has seen Maze payroll before but not as good as mine. I said it was a combination of how well you set it up for us and also I have maintained it and changed the descriptions as necessary.
Finance Officer, Emmaus Christian College